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Family Support

Hi, I'm Mrs Sue Lloyd the Family Support Worker (FSW) at  Our Lady of the Wayside School.  I have been working at Our Lady of the Wayside School for  a number of years as a Teaching and Learning Support Assistant.  I have recently been appointed as a Family Support Worker and my role involves supporting families throughout their child's time at Our Lady of the Wayside School.  The different aspects to my role include:


  • Listening to and offering suggestions and advice for individuals and families on behaviour management, boundaries, routines, school attendance and punctuality, online-safety, healthy eating to name a few. I can also refer and signpost to other services available within the local area.
  • Working with and supporting families during key school transition periods, including newcomers and those moving on to secondary school.
  • Working with our  Special Educational Needs team  coordinated by Mrs Ashcroft, with a particular  focus on supporting families.
  • Supporting our Pastoral Team which is coordinated by Mr Hill. As part of this team we can support children on a 1:1 basis through listening, understanding and supporting e.g. anger management and control, development of pupil self-esteem and confidence, friendship issues, bullying including social networking and family issues, e.g. bereavement, new baby in the family, parent’s separation/divorce.


To build stronger links between the parents and the school we are starting a programme of regular coffee mornings and parent support groups.  If you  have any suggestions , or just need to chat to me, please feel free to come and see me.  I have an open door policy so you can come and see me without an appointment on Monday to Thursday from 9:00am - 9.30am. I am out at the front of school most mornings between 8:30am and 9:00am, you can’t miss me in my lovely high visibility yellow jacket! You can leave a message for me at the school reception or you can contact me on 0121 744 6852 or e-mail me at: